Contact us

Say hello

Questions, feedback, or a game idea? We would love to hear from you. Everything sent here reaches the three people who actually build the games.

One address, for everything

Bug reports, feature requests, business enquiries and privacy requests all go to the same place — there is no ticket queue to get lost in.

[email protected]
We typically reply within a few business days.

What can we help with?

Pick the closest one and the subject line will be filled in for you — it is the quickest way to get the right answer back.

Something is broken

A puzzle that will not load, progress that vanished, a button that does nothing. Tell us what you did and what happened instead.

Report a bug

An idea or a request

A picture theme you would love, a language we have not covered, a mode you wish existed. Several of these have become features.

Send an idea

Business and partnerships

Advertising, publishing, licensing, press, or working together on something. Tell us who you are and what you have in mind.

Business enquiry

Before you write

  • Name the product. All of them share this address, and "the puzzle game" narrows it down less than you would think.
  • Tell us your device and browser. For anything about progress or an account, that is usually the whole answer.
  • Describe the bug briefly. What you did, what you expected, and what happened instead — a screenshot beats all three.
  • Write in any language you like. English is easiest for us, but we will manage.

Who you are writing to

PVH Game Studio — also known as Culture Department — is a three-person team making puzzle games and playful apps for the web, iOS and Android.